MOBILE BANKING INSTRUCTIONS

  • If already a user of Online Banking, the SAME login information will be used to access the Mobile App.

  • iPhone/iPad/iWatch users:  Go to the Apple App Store and search for ‘Patriot Bank Tennessee’ 

  • Android Users:  Go to the Google Play Store and search for ‘Patriot Bank Tennessee’ 

  • The App will be the Patriot Bank Logo.   (Note:  There are other Patriot Banks that are unaffiliated with this institution and have their own Mobile Banking App.  Please be sure you select the correct one to download.) 

  • Once the App has loaded to your mobile device, log in using the Username Access ID, Password and Security Questions that you set up when you enrolled in Internet Banking.

  • If you are not an Internet Banking User, you can enroll in the Mobile App by clicking on ‘First Time User’, filling in personal information, answering Security Questions and choosing a Password. 

  • Through the mobile app users will have access to:  make deposits, transfer between Patriot Bank accounts, pay bills, Branch and ATM location services and more.  See Mobile Deposit Instructions & Tips for additional information.

  • Click on ‘Forgot Password?’ to change your password.

APPLE PAY INSTRUCTIONS

*Users must have an iWatch, iPhone SE, iPhone6, iPhone6s or later and the latest version of IOS

  • Tap the Wallet icon on the device, following the instructions to add a card

  • Use the camera to capture the card number and expiration date

  • Enter your security code from the back of the card

  • User will be prompted to call eBanking 731-445-9587 to complete the activation process

  • Once the identity of the user is verified, the eBanking Department will activate the card for Apple Pay

  • To pay in stores with your device, bring it near the compatible terminal within an inch until you see ‘Done’ and a check mark on the display.

  • The phone may automatically launch Apple Pay, letting you complete the transaction with Touch ID

  • Depending on the store and transaction amount, you may need to sign a receipt or enter a PIN.